Customer Care Executive - Sapphire Jobs in Lahore 2022|
2022-10-18 15:36 Customer Service Lahore 146 views Reference: 9468
Location: Lahore
Salary: Contact us
Sapphire is looking for the following competent professionals to join our e-commerce team.
Customer Care Executive
• Respond to customer queries in timely & effective manner via phone, email, social media or chat applications.
• Resolve customer complaints and issues amicably within defined timelines & parameter
• Monitor customer experiences across online and offline channels
• Update customers about new product features & functionalities • Identify customer needs & take proactive steps to maintain positive experiences
• Stay informed about industry trends and new CRM technologies
Qualification, Experience & Skills
• 1-2 Years of relevant experience
• Excellent written and verbal communication skills
• BBA or equivalent
How to Apply:
Suitable candidates should send an updated copy of CV by mentioning position title in the subject line at careers@srl.com.pk by October 22, 2022.
Location: Positions are based at Sapphire Retail Head Office, Lahore. *We are an equal opportunity employer
