IT HELP DESK SUPPORT OFFICER - Pak Oman Microfinance Bank Limited- |IT Support Job| | Jobs in Karachi |
2021-03-03 23:16 IT Network Software Karachi 344 views Reference: 3285Location: Karachi
Salary: Contact us
Pak Oman Microfinance Bank Limited is seeking to hire IT HELP DESK SUPPORT OFFICER
Experience : 2 to 4 years
Qualification : BS(CS)
Job Description:
Serving as the first point of contact for customers seeking technical assistance over the phone and email
Providing technical assitance and support related to computer systems hardware and software
Monitoring IT assets to ensure that accurate inventory records are being maintained .
Recording events problems and their resolutions in logs.
Following up and update complaints status and information.
Coodination with Network /DBA & QA teams to complete the end user jobs.
Delivered exceptional customer experience while responding to emails related to questions and concerns regarding technical support.
SKILLS
Good communication skills
Troubleshooting problem solving skills
Teamwork skills
Location : Head Office Karachi
Last Date to apply : 10th March 2021
Send updated CV to saad.shafiq@pomicro.com