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IT HELP DESK SUPPORT OFFICER - Pak Oman Microfinance Bank Limited- |IT Support Job| | Jobs in Karachi |

2021-03-03 23:16   IT Network Software   Karachi   344 views Reference: 3285

Location: Karachi

Salary: Contact us


Pak Oman Microfinance Bank Limited is seeking to hire IT HELP DESK SUPPORT OFFICER

Experience : 2 to 4 years

Qualification : BS(CS)

Job Description:

Serving as the first point of contact for customers seeking technical assistance over the phone and email

Providing technical assitance and support related to computer systems hardware and software

Monitoring IT assets to ensure that accurate inventory records are being maintained .

Recording events problems and their resolutions in logs.

Following up and update complaints status and information.

Coodination with Network /DBA & QA teams to complete the end user jobs.

Delivered exceptional customer experience while responding to emails related to questions and concerns regarding technical support.

SKILLS

Good communication skills

Troubleshooting problem solving skills

Teamwork skills

Location : Head Office Karachi

Last Date to apply : 10th March 2021

Send updated CV to saad.shafiq@pomicro.com