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Supervisor Call Center Jobs in Lahore 2022

2022-11-11 12:50   Customer Service   Lahore   149 views Reference: 9651

Location: Lahore

Salary: Contact us


KFC is hiring a call center supervisor for the Lahore location.

Role and responsibilities:

• Overseeing and assessing team productivity and activities, providing them with regular performance-related feedback and constructive coaching

• Continuously review and improve existing trace and service recovery processes to ensure relevance to the dynamic business environment with a view towards establishing and maintaining a competitive advan-tage.

• Assisting in ongoing training of the department associates to improve customer contact quality, processing accuracy and work efficiency.

Location: Lahore

Qualification & Experience:

• Minimum Graduation 2 years of Call Center/Back-Office Operations and Account Management.

Apply on recruitment.central@cupola.com.pk

Deadline To Apply: loth November 2022